1. When you are solving a difficult problem re-ask the problem so that your solution helps you learn faster. Find a faster way to fail, recover, and try again. If the problem you are trying to solve involves creating a magnum opus, you are solving the wrong problem.
    You Are Solving The Wrong Problem « Aza on Design

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  2. The MAO Model: Research for Behavior Change

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  3. What are your favorite tips for getting team members to observe usability sessions?
    What are your favorite tips for getting team members to observe usability sessions? - Quora

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  4. I ♥ working side by side with the developer to make a design happen vs handing off easily misinterpreted documentation. #leanux
    Twitter / @uxnu

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  5. Much of private-sector ethnography is as banal as it is ironic. In its bland quest to “understand the consumer,” it reduces culture to mere consumerism and thereby fails to achieve its own stated goal of understanding. This cynical veneer of cultural research disregards the truly transformative effect of “going native,” which is the first step to deriving both deep insight and innovation.
    Does corporate ethnography suck? A cultural analysis of academic critiques of private-sector ethnography (Part 1 of 2) | Ethnography Matters

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  6. The successful web companies of 2011 and beyond are just simply better looking. I don’t mean that on a surface level regarding their precious gradients and logos. I mean, quite literally, visual experiences are starting to become the gold standard of web success.
    The ugly truth: why beautiful wins in 2012 — Tech News and Analysis

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  7. Real teaching is not about transferring “the material”, as if knowledge were some sort of mass-produced commodity that ships from Amazon. Real teaching is about conveying a way of thinking. How can a teacher convey a way of thinking when he doesn’t genuinely think that way?
    Some Thoughts on Teaching

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